What This Privacy Policy Covers
When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you choose to fund your account. If you deposit via bKash, Nagad, or Rocket, we record the transaction reference and amount to verify
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your account wallet and process withdrawals accurately. We do not store your mobile wallet PIN or full payment credentials on our servers. We also collect technical data automatically: your device type, browser, IP address, and session activity. This helps us detect unusual login attempts and keep
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your account secure. Cookies track your session state so you stay logged in across pages without re-entering credentials. We retain your account data for as long as your account remains active and for a period after closure as required by applicable law. You can request a
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copy of the data we hold on you, ask us to correct inaccurate records, or request deletion where permitted. Whether we can fully action a deletion request depends on legal obligations in your jurisdiction and eligible regions. We do not sell your personal data to third
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parties. Data may be shared with payment processors — including the local rails you use — solely to complete your transactions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.